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Sony Surround Sound System Subwoofer Not Working. Change the TV audio output setting to PCM and check whether sound is output. Thank you Sony for the help. I hope everyone else in this thread gets the same service. New car subwoofer and amplifier not working.
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If input mode of the audio system is set to other than TV or the Home menu is displayed the sound is not output. If any LED indicator is lit or flashing the power is ON. STR-DN1080 is set to 51 and I tried both large and small speaker sizes. Ensure the subwoofer has not been muted. If the subwoofer is powered on and adjusted properly you should be able to hear a thumping sound on the subwoofer. If the subwoofer does not have a power cord then it is a passive subwoofer.
I only had to ship the subwoofer not the entire soundbar system.
Consult the instruction manual of the stereo system. This article applies only to specific products andor operating systems. If input mode of the audio system is set to other than TV or the Home menu is displayed the sound is not output. Verify connections turn on the subwoofer and set the volume. Perform a Test Tone operation to verify that all speakers are working. Check each speaker to make sure they are properly connected to the AV receiver.
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Change the TV audio output setting to PCM and check whether sound is output. New car subwoofer and amplifier not working. Trying a different speaker setting may resolve the issue. If the subwoofer is powered on and adjusted properly you should be able to hear a thumping sound on the subwoofer. Right after turning on the subwoofer set the link settings between the Soundbar speaker and the subwoofer again.
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Right after turning on the subwoofer set the link settings between the Soundbar speaker and the subwoofer again. Check the volume level on the subwoofer and receiver or amplifier before sending any audio input. The subwoofer outputs no sound while only speaker set B is on. 5 speakers and a subwoofer Works great. If the subwoofer is powered on and adjusted properly you should be able to hear a thumping sound on the subwoofer.
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I just upgraded my KD-65A1 to firmware v6285 and there is no sound coming from my external subwoofer. Verify the subwoofer power cord is plugged into an active AC outlet and that the subwoofer is powered on. Verify that the subwoofer is turned ON. After all connections and settings have been verified turn on the subwoofer. If not the audio will be very difficult to hear using a Surround Sound setting.
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5 speakers and a subwoofer Works great. I got the subwoofer to another apartment tried another STR-DN1080 and another cable and still didnt work. Perform a Test Tone operation to verify that all speakers are working. Make sure the speakers are configured correctly page 34. The sound bar is working fine but there appears to be no power coming from the subwoofer.
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Verify if the volume level of the subwoofer is set sufficiently high. Nonetheless I have a working subwoofer for my HT-CT290 soundbar system. If your subwoofer has a standby function turn it off. Sony receivers will send a simulated LFE signal to the subwoofer and the SW indicator will light up. Thank you Sony for the help.
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If your subwoofer has a standby function turn it off. New car subwoofer and amplifier not working. Thank you Sony for the help. Ensure the subwoofer has not been muted. The subwoofer on my Sony HT-CT290 has suddenly stopped working.
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If your AV receiver has an Auto Calibration function try using it to setup the appropriate sound settings. 5 speakers and a subwoofer Works great. If any LED indicator is lit or flashing the power is ON. The subwoofer on my Sony HT-CT290 has suddenly stopped working. Start the volume low and gradually increase it to determine if the subwoofer is working correctly.
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Check your manual for the reset procedure of your product. Check each speaker to make sure they are properly connected to the AV receiver. SettingsSoundHeadphoneAudio Out is still set to Subwoofer but there is no output. Thank you Sony for the help. Set Surround Sound to OFF when playing a source that is not encoded with a Surround Sound signal.
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If your subwoofer has a standby function turn it off. Subwoofer to CSub in motherboard not working. If nothing seems to work you can always reset your system to factory default settings and retry the setup process. If not the audio will be very difficult to hear using a Surround Sound setting. If you do not hear a thumping sound then there is a possible service issue with the subwoofer.
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If the issue still occurs reset or reinitialize the Soundbar. Unplug the AC power cord of the subwoofer and then plug it in again after one minute. Verify that the subwoofer is turned ON. I have checked my external subwoofer is working by connecting to a different device. Help troubleshooting why subwoofer isnt working through AV Receiver through optical but is through other inputs.
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Prior to the firmware upgra. Make sure the speakers are configured correctly page 34. Nonetheless I have a working subwoofer for my HT-CT290 soundbar system. This article applies only to specific products andor operating systems. Connect one end of the audio cable to the subwoofer audio input connector.
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Right after turning on the subwoofer set the link settings between the Soundbar speaker and the subwoofer again. Verify that the subwoofer is turned ON. Set Surround Sound to OFF when playing a source that is not encoded with a Surround Sound signal. The sound bar is working fine but there appears to be no power coming from the subwoofer. Certain speaker settings may disable the subwoofer.
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Sony receivers will send a simulated LFE signal to the subwoofer and the SW indicator will light up. This article applies only to specific products andor operating systems. Start the volume low and gradually increase it to determine if the subwoofer is working correctly. If you have the HT-RT5 Soundbar and no sound is output from the surround speaker the following instructions are the same as for the subwoofer. Verify the source that you are playing is encoded in surround sound.
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Even if Windows detects SONY TV as a sound device in 51 when I play the same DOLBY test files with VLC it only gets stereo sound. Verify that the subwoofer is turned ON. Help troubleshooting why subwoofer isnt working through AV Receiver through optical but is through other inputs. If your AV receiver has an Auto Calibration function try using it to setup the appropriate sound settings. Press the INPUT or TV button on the remote of the audio device then set the input mode to TV.
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Nonetheless I have a working subwoofer for my HT-CT290 soundbar system. Thank you Sony for the help. If the subwoofer is powered on and adjusted properly you should be able to hear a thumping sound on the subwoofer. In that case you will need to purchase an active subwoofer. New car subwoofer and amplifier not working.
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Even if Windows detects SONY TV as a sound device in 51 when I play the same DOLBY test files with VLC it only gets stereo sound. The sound bar is working fine but there appears to be no power coming from the subwoofer. Turn on the subwoofer. Follow these steps to troubleshoot the issue. The subwoofer green power is on and when I power it off and on again it has the powering up sound but no actual sound at all after that.
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For this option to be enabled Speakers Settings in the TV must on Audio System Auto 1. Right after turning on the subwoofer set the link settings between the Soundbar speaker and the subwoofer again. If the issue still occurs reset or reinitialize the Soundbar. Increase the volume level on the subwoofer. SettingsSoundHeadphoneAudio Out is still set to Subwoofer but there is no output.
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Verify that the subwoofer is turned ON. Verify connections turn on the subwoofer and set the volume. Prior to the firmware upgra. I just upgraded my KD-65A1 to firmware v6285 and there is no sound coming from my external subwoofer. Sony receivers will send a simulated LFE signal to the subwoofer and the SW indicator will light up.
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